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Ishna Herbs is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies.
What are the Shipping & Handling Charges?
We charge a minimal charge for all orders within India. The shipping charges will be notified at the time of check out and consumers will know about this before making payments. The shipping charges and minimum order value may change as and when if there are any offers during a certain period. Our prices are all inclusive.
How long does it take for an order to arrive?
Orders are dispatched within 2-3 working days. Most orders are delivered within 5 working days. However in case there are few areas which are out of coverage deliverable areas, the delivery time may be longer. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 88493 08171 or email us at ishnaherbs@gmail.com mentioning your Order ID. We will personally ensure that a new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
What if the product received is missing or in damaged condition?
A missing or damaged product in the order must be reported to the company within 24 hours of delivery with a reference image attached. In the event that someone complains after this time, we will not be able to help.